Terms of Use

BusinessClass-Flights

Table of Contents

1. 1.   Definitions
2. 2.   General Provisions
3. 3.   Services Provided
4. 4.   Payment and processes
5. 5.   Cancellation and modification policies
6. 6.   Foreign Entry Requirements
7. 7.   Travel insurance and protection
8. 8.   Frequent traveler points and loyalty programs
9. 9.   Frequent traveler points and loyalty programs
10. 10.   Website and platform use
11. 11.   Intellectual property
12. 12.   Limitation of liability and claim period
13. 13.   Privacy and data protection
14. 14.   Your right to access and correct information
15. 15.   Communication preferences
16. 16.   Customer indemnification
17. 17.   Force majeure
18. 18.   Governing law and jurisdiction
19. 19.   Severability
20. 20.   Binding arbitration and class action waiver
21. 21.   Modification to terms
22. 22.   BusinessClass-Flights travel protection plan & flexible ticket upgrade
23. 23.   Sanctions compliance and restricted parties
24. 24.   Entire agreement
25. 25.   Authorization, Fare Verification & Issuance Policy
26. 26.   Post-issuance terms and finality

1. Definitions

For the purposes of these Terms of Use, the following definitions apply:

“Services” means all travel-related services provided by BusinessClass-Flights, including but not limited to flight booking services, hotel accommodation services, luxury villa rentals, private jet arrangements, ground transportation, entertainment bookings, and lifestyle experiences.

“Flight Services” means airline ticket booking and related travel services provided through our platform in partnership with airlines and aviation service providers.

“Hotel Services” or “Accommodation Services” means hotel and accommodation booking services provided through our platform in partnership with independent hotel operators and accommodation providers.

“Luxury Villa Services” means exclusive villa rental arrangements provided through partnerships with luxury property operators and villa management companies.

“Private Jet Services” means private aircraft charter arrangements provided through partnerships with certified aircraft operators and aviation service providers.

“Ground Transportation Services” means luxury vehicle and chauffeur services provided through partnerships with premium transportation providers.

“Entertainment Services” means exclusive event access, VIP experiences, and entertainment bookings provided through partnerships with venues and experience providers.

“Lifestyle Services” means concierge services including but not limited to personal shopping, dining reservations, wellness appointments, and bespoke experiences.

“Service Providers” means third-party companies that provide travel experiences, including airlines, hotels, accommodation providers, villa operators, aircraft operators, transportation companies, entertainment venues, and other luxury service suppliers.

“Hotel Partners” or “Accommodation Providers” means independent hotel operators, accommodation providers, and hospitality companies with whom BusinessClass-Flights has contractual relationships to offer accommodation services.

“Travel Experience” means the actual travel service provided by Service Providers, including flights, hotel stays, villa rentals, private jet charters, and other travel-related experiences.

“Platform” means BusinessClass-Flights’s website at businessclass-flights.com, mobile applications, and other digital interfaces through which Services are offered and booked.

“Booking” means a confirmed reservation for any Service made through our Platform or with our assistance.

“Rate Types“ for Hotel Services include:

Non-refundable rates: Hotel bookings that cannot be cancelled for any refund

Flexible rates: Hotel bookings that can be cancelled with full or partial refund according to the cancellation policy

Partially refundable rates: Hotel bookings with limited refund options subject to timing and specific conditions

“Client” or “You”  means any individual or entity that uses our Services or Platform.

“Account” means the user account created to access and use our Services.

“Confirmation” means the booking confirmation email or documentation provided after a successful reservation.

2. General Provisions

These Terms of Use constitute a legally binding agreement between you and BusinessClass-Flights. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, along with our Privacy Policy and any additional terms that may apply to specific Services.

BusinessClass-Flights acts as an intermediary between clients and Service Providers for all luxury services including Flight Services, Hotel Services, Villa Rentals, Private Jet Charters, Ground Transportation, Entertainment, and Lifestyle Services. We facilitate bookings and provide customer support, but we do not own, operate, or control airlines, hotels, villa operators, aircraft operators, transportation providers, entertainment venues, or other luxury service providers. Each Service Provider is an independent entity responsible for providing the actual Travel Experience.

When you make a Booking through our Platform, you enter into a contractual relationship with the applicable Service Provider. For Flight Services, your contract is with the airline. For Hotel Services, your contract is with the Hotel Partner. For all other services, your contract is with the respective Service Provider. BusinessClass-Flights’s role is limited to facilitating these bookings and providing platform services.

All service-specific restrictions and operational limitations are detailed in our Post-Issuance Restrictions document, which becomes binding upon service confirmation as outlined in Section 25 of these Terms of Use.

3. Services Provided

3.1 Flight Services

BusinessClass-Flights provides flight booking services through partnerships with airlines and aviation service providers. Our flight booking services include domestic and international flight arrangements, business class and first-class flight bookings, and special requests for premium seating, meal preferences, and other amenities.

Flight Services include but are not limited to:

Commercial airline ticket bookings

Premium cabin upgrades and selections

Multi-city and complex itinerary arrangements

Group travel coordination

Special assistance arrangements

IMPORTANT DISCLAIMER FOR DISCOUNTED BUSINESS CLASS TICKETS: Discounted business class tickets may not include standard business class amenities and may have significant limitations including but not limited to:

No lounge access or restricted lounge access

Reduced baggage allowance or standard economy baggage limits

No seat selection or limited seat selection options

No mileage accrual or reduced mileage earning rates

Restricted upgrade eligibility or no upgrade options

Limited meal service or standard meal options

BusinessClass-Flights is not liable for any omissions, restrictions, or limitations associated with discounted tickets unless such amenities are explicitly promised in writing in your booking confirmation. All discounted tickets are subject to the specific terms and conditions of the issuing airline, and BusinessClass-Flights makes no warranties regarding the inclusion of any particular amenities or services. Clients are responsible for verifying all ticket terms and amenities directly with the airline before travel.

CRITICAL FLIGHT SERVICE RESTRICTIONS:

Passenger Name Corrections and Transferability: All tickets issued through BusinessClass-Flights are strictly non-transferable under any circumstances. No changes, corrections, or substitutions to the passenger name are allowed after ticket issuance. Any unauthorized name change attempt may result in automatic ticket cancellation by the airline without refund, credit, or compensation. BusinessClass-Flights cannot facilitate, request, or guarantee any name corrections regardless of circumstances.

No-Show Policy and Complete Forfeiture: Failure to appear for any scheduled flight without providing written notice to BusinessClass-Flights in advance constitutes a no-show. In such cases, the entire value of the ticket will be forfeited immediately and permanently. No refunds, credits, residual value, or future travel credits will be issued under any circumstances. This policy applies to all segments of multi-city itineraries.

Non-Reroutable Ticket Restrictions: All tickets are non-reroutable. Changes to the origin city, destination city, or routing are strictly prohibited and will not be processed under any circumstances. This restriction applies regardless of airline policies, fare class, or emergency situations. BusinessClass-Flights has no authority to override this restriction.

SERVICE LIMITATION CLAUSES:

Complimentary Flight Segments: Some itineraries may include complimentary legs added by suppliers to lower the total fare. These segments may be automatically removed by airlines once the primary flight has been completed and do not carry independent value. Passengers have no rights to these segments beyond their initial use. No action is required by the traveler; this clause is for informational purposes only. BusinessClass-Flights has no control over the removal of complimentary segments.

Seat Assignment Limitations: Seat assignments are not guaranteed and may be changed by the operating airline at any time without notice or compensation. BusinessClass-Flights is not responsible for seat changes, reassignments, or any fees charged for preferred seating. Seat preferences are requests only and cannot be guaranteed regardless of fare class or payment of additional fees.

Frequent Flyer and Loyalty Program Restrictions: NOT all tickets issued through BusinessClass-Flights are eligible for mileage accrual, status points, or loyalty program benefits. Eligibility is solely determined by the airline based on fare class and booking codes. BusinessClass-Flights does not guarantee any loyalty recognition, mileage earnings, or status benefits regardless of ticket price or fare class purchased.

Travel Documentation Responsibility: It is the passenger’s sole and absolute responsibility to obtain and maintain all necessary travel documents, including valid passports, visas, health certificates, and any other required documentation. BusinessClass-Flights does not offer visa assistance and is not liable for denied boarding, entry refusal, trip interruption, or any costs incurred due to missing, incorrect, or expired documentation. Passengers must verify all documentation requirements independently.

ADVANCED PROTECTION CLAUSES:

Self-Transfer and Segment Responsibility: Certain itineraries offered by BusinessClass-Flights may consist of separately ticketed legs, including self-transfer segments that require passengers to retrieve and re-check baggage and/or change terminals or airports. These configurations are chosen to provide access to lower fares. Clients are fully responsible for managing their self-transfer connections. Missed flights, connection failures, baggage issues, or any problems resulting from self-transfer itineraries are the sole responsibility of the traveler and are not covered by BusinessClass-Flights under any circumstances.

Sensitive Fare Handling and Airline Contact Limitation: Some tickets sold through BusinessClass-Flights are issued under sensitive fare structures. Clients are strongly advised and required not to contact the airline directly to make changes, cancellations, or inquiries. Doing so may compromise the fare and result in cancellation, invalidation, or the permanent loss of ticket value. If the client modifies the reservation directly or contacts the airline without BusinessClass-Flights’s involvement, BusinessClass-Flights is no longer responsible for the ticket in any capacity, including refunds, credits, or ongoing support. This disclaimer applies immediately upon unauthorized airline contact.

Frequent Flyer and Loyalty Program Restrictions: NOT all tickets issued through BusinessClass-Flights are eligible for mileage accrual, status points, or loyalty program benefits. Eligibility is solely determined by the airline based on fare class and booking codes. BusinessClass-Flights does not guarantee any loyalty recognition, mileage earnings, or status benefits regardless of ticket price or fare class purchased.

Travel Documentation Responsibility: It is the passenger’s sole and absolute responsibility to obtain and maintain all necessary travel documents, including valid passports, visas, health certificates, and any other required documentation. BusinessClass-Flights does not offer visa assistance and is not liable for denied boarding, entry refusal, trip interruption, or any costs incurred due to missing, incorrect, or expired documentation. Passengers must verify all documentation requirements independently.

ADVANCED PROTECTION CLAUSES:

Self-Transfer and Segment Responsibility: Certain itineraries offered by BusinessClass-Flights may consist of separately ticketed legs, including self-transfer segments that require passengers to retrieve and re-check baggage and/or change terminals or airports. These configurations are chosen to provide access to lower fares. Clients are fully responsible for managing their self-transfer connections. Missed flights, connection failures, baggage issues, or any problems resulting from self-transfer itineraries are the sole responsibility of the traveler and are not covered by BusinessClass-Flights under any circumstances.

Sensitive Fare Handling and Airline Contact Limitation: Some tickets sold through BusinessClass-Flights are issued under sensitive fare structures. Clients are strongly advised and required not to contact the airline directly to make changes, cancellations, or inquiries. Doing so may compromise the fare and result in cancellation, invalidation, or the permanent loss of ticket value. If the client modifies the reservation directly or contacts the airline without BusinessClass-Flights’s involvement, BusinessClass-Flights is no longer responsible for the ticket in any capacity, including refunds, credits, or ongoing support. This disclaimer applies immediately upon unauthorized airline contact.

3.2 Hotel and Accommodation Services

BusinessClass-Flights provides hotel and accommodation booking services through partnerships with Hotel Partners worldwide. We offer access to luxury hotels, boutique properties, and exclusive accommodations. All hotel bookings are subject to Hotel Partner terms and conditions.

Hotel Services include but are not limited to:

Luxury hotel bookings

Boutique and specialty property bookings

Suite upgrades and room preferences

Extended stay arrangements

Special occasion packages

3.3 Luxury Villa Services

BusinessClass-Flights provides access to exclusive luxury villa rentals through partnerships with villa operators and property management companies. Villa services include private estates, luxury vacation homes, and exclusive properties with dedicated staff services.

Villa Services include but are not limited to:

Private luxury villa rentals

Estate property bookings

Staff and concierge services coordination

Special event venue arrangements

Extended luxury stays

3.4 Private Jet Services

BusinessClass-Flights facilitates private jet charter arrangements through partnerships with certified aircraft operators. We provide access to private aircraft for business and leisure travel, subject to operator availability and regulatory requirements.

Private Jet Services include but are not limited to:

Private jet charter bookings

Aircraft selection and preferences

Flight crew coordination

Catering and amenity arrangements

Ground handling services

3.5 Ground Transportation Services

BusinessClass-Flights provides luxury ground transportation arrangements through partnerships with premium transportation providers. Services include luxury vehicles, chauffeur services, and specialized transportation arrangements.

Ground Transportation Services include but are not limited to:

Luxury vehicle rentals

Chauffeur and driver services

Airport transfer arrangements

Special event transportation

Multi-city transportation coordination

3.6 Entertainment Services

BusinessClass-Flights provides access to exclusive entertainment experiences through partnerships with venues, promoters, and experience providers. Services include VIP event access, exclusive experiences, and entertainment bookings.

Entertainment Services include but are not limited to:

VIP event and concert access

Exclusive experience bookings

Private venue arrangements

Celebrity and artist meet-and-greets

Cultural and sporting event access

3.7 Lifestyle Services

BusinessClass-Flights provides comprehensive lifestyle concierge services through partnerships with luxury service providers. Services include personal shopping, dining arrangements, wellness appointments, and bespoke experiences.

Entertainment Services include but are not limited to:

VIP event and concert access

Exclusive experience bookings

Private venue arrangements

Celebrity and artist meet-and-greets

Cultural and sporting event access

3.8 Baggage Allowance and Reimbursement

Baggage allowances are determined solely by airlines and are subject to their individual policies. BusinessClass-Flights does not set or control baggage policies and cannot guarantee specific allowances.

Baggage Reimbursement Limitations: Any baggage reimbursement up to $500 is provided solely at airline discretion and is subject to airline policies and procedures. BusinessClass-Flights acts only as a facilitator in communicating baggage claims to airlines and has no authority to approve, deny, or influence reimbursement decisions. All baggage claims must be processed directly with the applicable airline according to their specific procedures and timelines.

BusinessClass-Flights assumes no responsibility for baggage handling, loss, damage, or delay, as these matters are governed exclusively by airline policies and international aviation conventions.

4. Payment and processes

4.1 Service Fees and Additional Charges

You agree to pay BusinessClass-Flights service fees for bookings made through your Account Manager or our website. Service fees vary based on multiple factors including but not limited to itinerary complexity, booking value, destination requirements, timing, and level of service required. Fee amounts are determined at BusinessClass-Flights’s sole discretion and are subject to change without notice.

If we must issue a new ticket in exchange for a ticket already issued, or make modifications to existing bookings, additional fees may apply for the exchange or modification as determined by BusinessClass-Flights. All fees are non-refundable under any circumstances.

4.2 Payment Methods and Processing

BusinessClass-Flights accepts various payment methods including major credit cards, bank transfers, and other approved payment methods. All payments must be made in full before service confirmation unless alternative arrangements have been specifically approved in writing.

Payment processing is handled through secure third-party payment processors. By providing payment information, you authorize BusinessClass-Flights and our payment processors to charge the specified amount for Services and applicable fees.

4.3 Currency and Exchange Rates

Services may be priced in various currencies depending on Service Provider requirements. Currency conversion, if applicable, will be processed at prevailing exchange rates at the time of payment. BusinessClass-Flights is not responsible for currency fluctuations or exchange rate variations.

4.4 Billing and Invoicing

Detailed invoices will be provided for all Services and fees. Invoices include Service Provider charges, BusinessClass-Flights service fees, and any applicable taxes or surcharges. All charges are final upon service confirmation.

4.5 Credit Card Geographic Restrictions and Fraud Protection

For security and fraud prevention purposes, BusinessClass-Flights may restrict credit card usage based on geographic location, billing address verification, and other security factors. We reserve the right to verify cardholder identity and may require additional documentation for certain transactions.

Transactions may be subject to enhanced security screening, and we may decline transactions that do not meet our security requirements. Suspicious transactions may be reported to appropriate authorities as required by law.

4.6 Phone Call Recording and Documentation

All telephone communications with BusinessClass-Flights, including credit card transactions, customer service calls, and booking consultations, are recorded for quality assurance, training purposes, and dispute resolution. These recordings are maintained as evidence and may be used in case of any dispute regarding transactions, bookings, or service delivery.

By contacting BusinessClass-Flights by telephone, you consent to the recording of your call and the use of such recordings for the purposes described above. If you do not consent to call recording, please conduct your business with us through written communication channels available at businessclass-flights.com.

4.7 Fare Adjustments and Residual Value Forfeiture

CRITICAL FARE PROTECTION CLAUSES:

Fare Difference Responsibility: If any ticket change is permitted and allowed, the passenger is responsible for paying any fare difference in full, regardless of the amount. BusinessClass-Flights cannot waive or reduce fare differences under any circumstances.

Residual Value Forfeiture: If a new fare is lower than the original fare paid, the remaining value is permanently forfeited and cannot be refunded, credited, or applied to future travel under any circumstances. This forfeiture is immediate and non-negotiable.

Ticket Validity and Expiration: All tickets must be used as scheduled and within their validity period. Unused tickets may expire without notice and without any obligation from BusinessClass-Flights to provide notification. In select cases, a credit may be issued by the airline or supplier, but this is not guaranteed and is solely at the discretion of the service provider. BusinessClass-Flights cannot extend, reinstate, or revive expired ticket value under any circumstances.

Cancellation for Credit Limitations: In limited cases, tickets may be cancelled in exchange for future credit. This option is subject to airline and supplier approval, expiration rules (typically 6 to 12 months from original issuance date), and applicable fees. BusinessClass-Flights cannot guarantee credit eligibility or intervene in supplier decisions. Once cancellation for credit is approved, the passenger is bound by the airline or supplier’s restrictions and timelines without exception.

Finality of Fare Rules Upon Issuance: ALL fare rules and post-issuance conditions become binding and non-negotiable upon ticket issuance. BusinessClass-Flights does not have the authority to modify, dispute, or override airline or supplier policies after a ticket is issued. All determinations by airlines and suppliers are final and non-negotiable under any circumstances.

5. Cancellation and modification policies

5.1 General Cancellation Principles

Most flight bookings are non-refundable and subject to substantial cancellation fees plus any applicable airline penalties, which may equal or exceed the original ticket price. In many cases, the total penalties may result in no refund being available to the client.

Hotel cancellation policies vary significantly by property and rate type. Non-refundable hotel rates cannot be cancelled for any refund under any circumstances. Flexible hotel rates may be cancelled according to the specific Hotel Partner’s cancellation policy, which may still impose significant fees.

BusinessClass-Flights service fees are non-refundable under any circumstances, regardless of Service Provider policies or client circumstances.

5.2 Flight Modification Restrictions

Flight modifications, including date changes, route changes, or passenger name corrections, are subject to availability and may require complete rebooking at current market rates. Modification fees apply in addition to any fare differences and airline-imposed change fees.

Most airlines do not permit passenger name changes or corrections after ticket issuance. Route changes (origin or destination modifications) are typically not permitted and may require complete rebooking with full forfeiture of original ticket value.

5.3 Hotel Modification Policies

Hotel reservation modifications are subject to Hotel Partner approval and availability. Modifications may incur fees and rate differences. Some rate types do not permit any modifications after booking confirmation.

Room type changes, date modifications, and guest changes are handled according to individual Hotel Partner policies and cannot be guaranteed by BusinessClass-Flights.

5.4 Luxury Service Modification Policies

Modifications to villa rentals, private jet charters, ground transportation, entertainment bookings, and lifestyle services are subject to individual Service Provider policies and may incur substantial fees or complete forfeiture of booking value.

Due to the exclusive nature of luxury services, modifications are often not permitted, and cancellations typically result in significant penalties.

5.5 Force Majeure and Extraordinary Circumstances

BusinessClass-Flights is not responsible for cancellations or modifications required due to circumstances beyond our control, including but not limited to natural disasters, government actions, airline operational decisions, hotel closures, or other force majeure events.

Service Provider responses to extraordinary circumstances vary and are beyond BusinessClass-Flights’s control. Clients are strongly advised to maintain comprehensive travel insurance to protect against unforeseen circumstances.

6. Foreign Entry Requirements

Clients are solely responsible for ensuring they possess all required travel documentation for international travel, including valid passports, visas, health certificates, and any other documentation required by destination countries or transit points.

BusinessClass-Flights does not provide visa assistance or travel documentation services. Failure to possess proper documentation may result in denied boarding or entry, with no refund or compensation available.

Requirements may change without notice, and clients must verify current requirements with appropriate authorities before travel. BusinessClass-Flights assumes no responsibility for documentation-related travel disruptions.

7. Travel insurance and protection

BusinessClass-Flights strongly recommends that all clients obtain comprehensive travel insurance to protect against trip cancellations, medical emergencies, travel delays, and other unforeseen circumstances.

Travel insurance should be purchased immediately after booking to ensure maximum coverage. BusinessClass-Flights does not provide travel insurance and is not responsible for any losses that could have been covered by appropriate insurance policies.

Clients should carefully review insurance policy terms and ensure coverage is adequate for their specific travel plans and circumstances.

8. Frequent traveler points and loyalty programs

Eligibility for airline frequent flyer miles, hotel loyalty points, and other loyalty program benefits is determined solely by the applicable Service Provider. Not all fare types or rate categories qualify for loyalty program benefits.

BusinessClass-Flights cannot guarantee loyalty program eligibility, point accrual, or status benefits. Loyalty program terms and conditions are governed by the individual programs and may change without notice.

Clients should verify loyalty program eligibility directly with Service Providers if such benefits are important to their travel plans.

9. Frequent traveler points and loyalty programs

BusinessClass-Flights maintains contractual relationships with various Service Providers to offer our Services. These relationships may include preferred partnerships, volume agreements, and exclusive arrangements that benefit our clients through enhanced access and preferential treatment.

All Service Providers are independent entities responsible for their own operations, service quality, and customer service. BusinessClass-Flights does not control Service Provider operations and cannot guarantee specific service levels or outcomes.

Service Provider partnerships may change without notice, and BusinessClass-Flights reserves the right to modify Service Provider relationships as needed to maintain service quality and business operations.

10. Website and platform use

10.1 Acceptable Use

Our website at businessclass-flights.com and related platforms are provided for legitimate business purposes related to luxury travel and lifestyle services. Users must comply with all applicable laws and regulations when using our Platform.

Prohibited activities include but are not limited to:

Unauthorized access or use of our systems

Interference with Platform operations

Transmission of harmful or malicious content

Violation of intellectual property rights

Fraudulent or deceptive activities

10.2 Account Security

Clients are responsible for maintaining the security of their Account credentials and for all activities that occur under their Account. BusinessClass-Flights is not responsible for unauthorized Account access resulting from client negligence.

Clients must immediately notify BusinessClass-Flights of any suspected unauthorized Account access or security breaches.

10.3 Platform Availability

BusinessClass-Flights strives to maintain Platform availability but cannot guarantee uninterrupted access. Platform maintenance, updates, and technical issues may temporarily affect availability.

BusinessClass-Flights is not responsible for any losses resulting from Platform unavailability or technical issues.

11. Intellectual property

All content on our Platform, including text, graphics, logos, images, and software, is the property of BusinessClass-Flights or our licensors and is protected by intellectual property laws.

Clients may use Platform content solely for personal, non-commercial purposes related to using our Services. Any other use requires express written permission from BusinessClass-Flights.

Unauthorized use of our intellectual property may result in legal action and Account termination.

12. Limitation of liability and claim period

12.1 Limitation of Liability

BusinessClass-Flights’s liability for any claims related to our Services is limited to the amount of service fees paid to BusinessClass-Flights for the specific Service giving rise to the claim. Under no circumstances shall our total liability exceed this amount.

BusinessClass-Flights is not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, business interruption, or emotional distress, regardless of the legal theory under which such damages are claimed.

12.2 Service Provider Liability

BusinessClass-Flights is not responsible for the acts, omissions, or performance of any Service Provider. All claims related to Service Provider performance must be directed to the applicable Service Provider according to their terms and conditions.

Service Providers are independent entities, and BusinessClass-Flights does not guarantee their performance, service quality, or compliance with their obligations.

12.3 Limitation of Liability

Any claims against BusinessClass-Flights must be brought within sixty (60) days of the date the claim arose or the date the client knew or should have known of the circumstances giving rise to the claim, whichever is earlier. This shortened limitation period applies regardless of any longer period that might otherwise apply under applicable law.

Failure to bring claims within this sixty (60) day period constitutes a complete waiver of such claims, and BusinessClass-Flights shall have no liability whatsoever for such claims.

12.4 Exclusive Remedy

The remedies provided in these Terms of Use are exclusive and in lieu of all other remedies at law or in equity. Clients waive any right to seek other forms of relief or compensation.

13. Privacy and data protection

BusinessClass-Flights is committed to protecting client privacy and personal information. Our data collection, use, and protection practices are detailed in our Privacy Policy, which is incorporated by reference into these Terms of Use.

By using our Services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy and as necessary to provide our Services.

Clients have certain rights regarding their personal information as described in our Privacy Policy and applicable privacy laws.

14. Your right to access and correct information

Clients have the right to access and request correction of personal information held by BusinessClass-Flights. Requests should be submitted in writing to info@businessclass-flights.com and will be processed according to applicable privacy laws and our Privacy Policy

BusinessClass-Flights may require verification of identity before processing access or correction requests. Some information may not be correctable if it relates to completed transactions or is required for legal or business purposes.

15. Communication preferences

BusinessClass-Flights may communicate with clients through various channels including email, telephone, text messages, and postal mail. By using our Services, you consent to receive communications related to your bookings, account, and our Services.

Marketing communications are subject to your preferences and applicable laws. You may opt out of marketing communications while continuing to receive service-related communications.

Communication preferences can be managed through your Account or by contacting info@businessclass-flights.com.

16. Customer indemnification

Clients agree to indemnify, defend, and hold harmless BusinessClass-Flights, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

Client's use of our Services or Platform

Client's violation of these Terms of Use or applicable laws

Client's interactions with Service Providers

Any third-party claims related to client's travel or use of Services

Client's breach of any representations or warranties made to BusinessClass-Flights

This indemnification obligation survives termination of these Terms of Use and continues indefinitely.

17. Force majeure

Clients agree to indemnify, defend, and hold harmless BusinessClass-Flights, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

Client's use of our Services or Platform

Client's violation of these Terms of Use or applicable laws

Client's interactions with Service Providers

Any third-party claims related to client's travel or use of Services

Client's breach of any representations or warranties made to BusinessClass-Flights

This indemnification obligation survives termination of these Terms of Use and continues indefinitely.

18. Governing law and jurisdiction

These Terms of Use are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any legal proceedings must be brought in the state or federal courts located in Wyoming.

Clients consent to the personal jurisdiction of Wyoming courts and waive any objection to venue or inconvenient forum.

19. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them valid and enforceable while preserving their original intent.

20. Binding arbitration and class action waiver

20.1 Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms of Use, our Services, or your relationship with BusinessClass-Flights shall be resolved exclusively through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

Arbitration shall be conducted by a single arbitrator through the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Cheyenne, Wyoming, unless the parties agree otherwise.

20.2 Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and BusinessClass-Flights individually. You waive any right to participate in a class action lawsuit or class-wide arbitration against BusinessClass-Flights.

You may not consolidate or join your claims with those of other parties or participate as a plaintiff or class member in any class action or representative proceeding.

20.3 Arbitration Procedures

The arbitrator shall apply applicable law and the terms of this agreement. The arbitrator may award any relief that would be available in court, but such relief shall be limited to individual relief only.

The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

20.4 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to BusinessClass-Flights at info@businessclass-flights.com within thirty (30) days of first accepting these Terms of Use. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

20.5 Survival

This arbitration agreement shall survive termination of these Terms of Use and your relationship with BusinessClass-Flights.

21. Modification to terms

BusinessClass-Flights reserves the right to modify these Terms of Use at any time. Material changes will be communicated to clients through email notification or prominent notice on our website at info@businessclass-flights.com.

Continued use of our Services after notification of changes constitutes acceptance of the modified Terms of Use. If you do not agree to the changes, you must discontinue use of our Services.

22. BusinessClass-Flights travel protection plan & flexible ticket upgrade

22.1 Service Overview

BusinessClass-Flights offers optional Travel Protection and Flexible Ticket Upgrade programs providing limited, discretionary assistance in specific, verified travel-disruption scenarios.

These programs are not insurance, create no right to reimbursement, and are administered solely at BusinessClass-Flights’s discretion.

All benefits are offered as available and may be modified, suspended, or discontinued at any time without prior notice.

22.2 Nature of Benefits

Both programs enhance flexibility and convenience but do not transfer financial risk to BusinessClass-Flights.

Each benefit represents a good-faith facilitation service, not a contractual entitlement.

BusinessClass-Flights retains exclusive authority to determine eligibility, required documentation, and the amount or form of goodwill assistance, if any.

22.3 Travel Protection Plan Benefits

Missed Connection Coverage

Rebooking assistance applies only when a missed connection results directly from an airline-initiated delay or cancellation.

Missed flights caused by client lateness, traffic, or failure to meet airline check-in or boarding deadlines are explicitly excluded.

All resulting costs, fare differences, or penalties remain entirely the client’s responsibility.

Flight Delay Protection

BusinessClass-Flights provides facilitative assistance when a verified delay or disruption is caused by the airline. This service helps minimize inconvenience but does not guarantee reimbursement or compensation.

Scope of Assistance

Contacting airlines or suppliers to request waivers of penalties or change fees.

Facilitating rebooking on the next available flight in the same or comparable cabin.

Requesting goodwill credits, travel vouchers, or partial refunds.

Coordinating communication between the client and airline to expedite resolution.

All outcomes depend entirely on airline policies and approval. BusinessClass-Flights acts solely as a facilitator, not a guarantor.

Financial Disclaimer

BusinessClass-Flights bears no financial liability for delays, cancellations, or related costs (including lodging, transfers, or missed events).

Credits or refunds are solely at the airline’s discretion; BusinessClass-Flights will not reimburse or compensate clients directly.

Client vs. Airline Fault

If the airline is responsible, BusinessClass-Flights will make reasonable efforts to obtain the most favorable outcome without guarantee.

If the client is responsible (e.g., late arrival, invalid documentation), BusinessClass-Flights may still assist, but all costs remain the client’s responsibility.

BusinessClass-Flights assists clients affected by airline delays by seeking possible credits, waivers, or rebookings. BusinessClass-Flights is not financially responsible for any expense and acts solely as a facilitator.

Complete Luggage Security

BusinessClass-Flights assists clients with delayed, damaged, or lost baggage. This service is administrative only — BusinessClass-Flights acts as an intermediary to help clients work with the airline.

Scope of Assistance

Guiding clients through the airline’s lost-baggage process.

Contacting airlines or handlers for tracking updates.

Following up with baggage-service teams.

Assisting with documentation for airline reimbursement.

BusinessClass-Flights will make reasonable efforts to help recover luggage but cannot guarantee recovery or reimbursement, as these depend entirely on airline personnel and procedures.

Facilitation of Reimbursement (up to USD 500)

Represents potential airline payment under applicable liability conventions.

BusinessClass-Flights does not pay or advance funds; any reimbursement is issued directly by the airline.

Client Responsibility

Clients must report baggage issues before leaving the airport and obtain a Property Irregularity Report (PIR).

Failure to do so may void the airline’s compensation.

BusinessClass-Flights assists in locating and recovering luggage but cannot guarantee results. All reimbursements come from the airline; BusinessClass-Flights assumes no financial liability.

24 / 7 VIP Concierge Service

Priority assistance is available through BusinessClass-Flights’s support team for urgent travel needs, subject to operational capacity and time-zone differences.

Price Drop Protection

Applies only to BusinessClass-Flights’s internal pricing and inventory system.

Identical itinerary must drop in BusinessClass-Flights’s system within 24 hours of the original booking.

Credits or refunds are issued solely at BusinessClass-Flights’s discretion and after internal verification.

BusinessClass-Flights’s pricing determination is final and binding.

Medical Emergency Coverage

BusinessClass-Flights assists clients unable to travel due to verified illness, injury, or hospitalization. This service is facilitative and does not cover or reimburse medical expenses.

Scope of Assistance

Helping prepare and submit valid medical documentation.

Contacting airlines or suppliers to request refunds, credits, or fee waivers.

Tracking responses and communicating updates.

Limitations

BusinessClass-Flights is not an insurer and does not pay medical or travel costs.

Airlines decide refund eligibility.

Clients must notify BusinessClass-Flights within 72 hours of the event and provide documentation within 7 days.

BusinessClass-Flights helps clients submit medical documentation to airlines but does not pay or guarantee refunds. Final decisions rest solely with the airline or supplier.

Complimentary Business-Class Seat Selection

BusinessClass-Flights provides complimentary seat-selection assistance for business-class bookings as a courtesy. This benefit depends on airline systems and is not guaranteed.

Key Points

Applies exclusively to business-class tickets sold by BusinessClass-Flights.

Airline seat control may limit or revoke assignments at any time.

Certain premium seats (front-row, bulkhead, throne, window-pair) may require extra airline fees.

Such fees are payable by the client; BusinessClass-Flights may charge a small handling fee upon approval.

BusinessClass-Flights assists business-class clients with seat selection when possible. Seat availability and control remain with the airline.

Priority Upgrade Access

BusinessClass-Flights may assist clients in pursuing upgrades offered by airlines, including:

Economy → Business Class;

Business → First Class.

This service is subject to airline availability and pricing. BusinessClass-Flights’s role is limited to facilitation; final approval depends solely on airline policy and upgrade inventory. All related costs are determined and charged by the airline.

BusinessClass-Flights assists business-class clients with seat selection when possible. Seat availability and control remain with the airline.

Hassle-Free Refunds

BusinessClass-Flights assists clients in obtaining refunds only for airline-caused disruptions, such as cancellations or major schedule changes. This service is facilitative only.

Scope of Assistance

Initiating and following up on refund requests.

Submitting supporting documents (including medical or hospitalization notes, if applicable).

Communicating with the airline and updating the client on status.

BusinessClass-Flights cannot guarantee that a refund will be issued or approved; outcomes depend entirely on airline policies. BusinessClass-Flights does not reimburse clients directly.

BusinessClass-Flights facilitates refunds for airline-caused cancellations or changes but provides no guarantee and bears no financial responsibility.

Travel Voucher Benefit

BusinessClass-Flights may, at its sole discretion, issue a non-transferable travel voucher (“Voucher”) as a goodwill benefit. The Voucher is a courtesy credit applicable exclusively toward qualifying future bookings made directly with BusinessClass-Flights and holds no cash value.

Voucher Value and Purpose

Fixed value up to USD 300, determined by BusinessClass-Flights.

Applicable toward base airfare only (excludes taxes, surcharges, or third-party products).

Cannot be exchanged, refunded, or redeemed for cash.

2. Eligibility and Route Limitations

Valid only for International Business-Class or First-Class bookings on transatlantic routes (North America ↔ Europe, Asia, Africa, Australia).

Flights from the U.S. to South America or Canada are not eligible.

BusinessClass-Flights determines eligible routes, carriers, and fare types at its discretion.

3. Separate-Booking and Timing Requirements

Each Voucher must be redeemed on a separate booking, with at least 14 days between uses.

Vouchers cannot be combined or applied together.

4. Expiration and Validity

Valid for 12 months from issuance unless otherwise stated.

Travel must be booked and ticketed before expiry.

Unused or expired vouchers are void and non-reinstatable.

5. Non-Transferability

May only be used by the person named on the Voucher.

Name changes or transfers are prohibited.

Any sale, assignment, or third-party use voids the Voucher.

6. Redemption Mechanics

Redeemable only through BusinessClass-Flights’s internal system for eligible itineraries.

The system automatically applies the value to qualifying fares – no code entry required.

Value is deducted before taxes and fees. If a booking is canceled or refunded, the voucher portion is forfeited.

Internal Inventory and Fare Discretion

All fares and availability are based on BusinessClass-Flights’s internal inventory and partner network.

Retail or third-party fares may differ.

BusinessClass-Flights reserves full discretion to determine eligible fare types, carriers, booking channels, and credit value.

In limited-availability cases, BusinessClass-Flights will offer the best possible fare within its system but does not match external pricing.

Non-Refundable / No Cash Equivalent

Voucher cannot offset outstanding balances or prior payments.

No cash, check, or credit-card refund will be issued for unused value.

Lost or Expired Vouchers

Lost or deleted vouchers will not be reissued.

Expired vouchers cannot be reinstated.

Any fraudulent or unauthorized use voids the Voucher immediately.

Final Authority and Liability Disclaimer

BusinessClass-Flights has final authority over voucher redemption and eligibility.

No liability shall arise for denied, expired, or invalid vouchers.

Issuance or redemption does not constitute a refund, rebate, or future-service obligation.

BusinessClass-Flights’s travel vouchers are discretionary goodwill credits valid for 12 months, usable only on qualifying transatlantic business- or first-class bookings made directly through BusinessClass-Flights. Vouchers are non-transferable, have no cash value, and are subject entirely to BusinessClass-Flights’s inventory and discretion.

22.4 Flexible Ticket Upgrade Benefits

The Flexible Ticket Upgrade (“Flexible Ticket”) allows a one-time modification of the travel date and/or time for eligible flight bookings, subject to the terms below. This upgrade provides flexibility to adjust travel plans without incurring BusinessClass-Flights change fees. Airline penalties and fare differences may still apply.

1. Eligibility & Scope of Change

Includes one (1) date and/or time change per traveler.

Request must be submitted exclusively through BusinessClass-Flights via email, phone, chat, or the assigned Account Manager.

Change must be requested no later than 24 hours prior to the first scheduled departure.

Change applies to the entire booking itinerary or return portion only (after outbound has been flown).

New travel dates must be completed within 12 months from the original ticket issue date.

All changes are subject to availability in the same booking class and same airline ticket stock.

2. Restrictions & What Cannot Be Changed

Origin and destination cities may not be changed under any circumstances.

Routing must remain the same; segments must be flown in the original sequence.

Stopovers exceeding 8 hours may not be added.

Ticket cannot be transferred to another airline, fare type, or booking channel.

Cabin upgrades or booking-class upgrades are not included under this plan.

Name corrections, name changes, and transfers to other travelers are not permitted.

3. Costs, Fare Differences & Financial Terms

BusinessClass-Flights waives its change fee for the one permitted change.

Client is responsible for any airline-imposed penalties and any fare difference at the time of change.

If the new fare is lower, no refund, credit, or residual value will be issued.

Any ancillary services (preferred seating, paid seats, bags, insurance, Wi-Fi, upgrades, etc.) — do not transfer to the new ticket and must be repurchased by the traveler if desired.

4. Conditions That Void the Flexible Ticket

The Flexible Ticket is considered fully consumed, void, and non-refundable if:

The traveler fails to board or is marked as “no-show”.

The traveler contacts the airline directly to make changes or cancellations.

The request is submitted less than 24 hours before departure.

Any part of the journey has already been voluntarily changed outside of BusinessClass-Flights.

Any modification is attempted that violates airline fare rules or these terms.

5. Limitations & Exclusions

Does not cover missed flights due to client negligence, late arrival, invalid documents, or failure to meet check-in/boarding requirements.

Does not apply during force-majeure events (weather, strikes, regulatory issues, war, etc.).

BusinessClass-Flights has no control over airline policy changes and is not responsible for denied requests by airlines.

Only one change is permitted; any additional changes are subject to full airline and BusinessClass-Flights fees.

6. Documentation & Processing

Change requests must be submitted in writing to info@businessclass-flights.com or through the assigned Account Manager.

BusinessClass-Flights may require reasonable supporting documentation depending on the nature of the request.

All determinations by BusinessClass-Flights regarding eligibility, timing, and compliance with these terms are final and binding.

22.5 Limitations and Exclusions

Client-caused issues (late arrival, missed flight, invalid documents).

Airline or supplier policy changes beyond BusinessClass-Flights’s control.

Force-majeure events (weather, strikes, government actions).

Third-party modifications made without BusinessClass-Flights approval.

Pre-existing conditions known prior to purchase.

22.6 Final Authority and Disclaimer

Claims must be emailed to info@businessclass-flights.com within 10 days of the incident, with supporting documentation. BusinessClass-Flights may request additional verification. All determinations are final and binding, and total liability shall never exceed the amount paid for the applicable plan or upgrade.

22.7 Client Acknowledgment

By purchasing any BusinessClass-Flights protection or upgrade plan, the client acknowledges that:

The programs are not insurance.

Benefits are limited, discretionary, and non-transferable.

Coverage applies only to verified airline- or supplier-caused events.

All other costs, including medical bills, fare differences, or seat-upgrade fees, remain the client’s sole responsibility.

22.8 Dispute Resolution

All disputes related to these programs are governed exclusively by the binding-arbitration and class-action-waiver provisions in Section 20 of these Terms of Use.

Client-Facing Summary

BusinessClass-Flights’s Travel Protection Plan and Flexible Ticket Upgrade offer discretionary assistance for verified airline or supplier disruptions.

BusinessClass-Flights acts only as a facilitator; all refunds, credits, and upgrades depend on airline approval.

Seat selection, luggage recovery, and voucher use are courtesy services without guarantee.

BusinessClass-Flights assumes no financial responsibility for any denied, delayed, or partial benefits.

23. Sanctions compliance and restricted parties

BusinessClass-Flights complies with all applicable international sanctions and export control laws. We reserve the right to screen clients and transactions against government sanctions lists and restricted party databases.

Services may be denied or terminated if clients appear on sanctions lists or if transactions would violate applicable sanctions or export control laws. BusinessClass-Flights is not liable for any losses resulting from sanctions compliance measures.

Clients represent and warrant that they are not subject to sanctions and that their use of our Services will not violate any applicable sanctions or export control laws.

24. Entire agreement

These Terms of Use, together with our Privacy Policy, Legal Disclaimer, and Post-Issuance Restrictions, constitute the entire agreement between you and BusinessClass-Flights regarding our Services.

These Terms of Use supersede all prior agreements, understandings, and communications between the parties regarding the subject matter herein.

25. Authorization, Fare Verification & Issuance Policy

Why You Are Not Charged Immediately

When you submit your booking authorization, your card is not charged at that moment.

This authorization allows us to:

verify that your selected fare is still available,

confirm that pricing has not changed,

check that the airline still has inventory in the required fare class,

ensure the displayed itinerary can still be issued

This volatility is exactly why we verify everything before processing any payment.

Why Pricing and Availability Change Frequently

Discounted international business-class fares are extremely dynamic. Airlines update inventory constantly based on demand, internal pricing systems, and contract-based fare buckets.

Because of this, discounted fares may:

sell out quickly,

change price multiple times per day,

be temporarily held and then recalled,

differ from what appears online at any given moment.

This volatility is exactly why we verify everything before processing any payment.en inventory shifts.

If Your Original Flight Cannot Be Confirmed

If the exact flight, price, date, or routing you selected is no longer available, we do not charge your card.

Instead, we will:

search for similar discounted options,

locate alternative flights with comparable pricing,

match the same or similar routing whenever possible,

provide you with the closest equivalent itinerary.

BusinessClass-Flights works with a wide range of exclusive contracted fares, enabling us to find strong alternatives when inventory shifts.

You will always be able to review and approve any alternative before anything is ticketed.

Your Approval Is Required Before Any Payment

Your card is only charged after:

1. we verify the final confirmed fare,

2. you approve the itinerary verbally or in writing.

Once approved, the ticket is issued and the payment is processed according to airline fare rules.ry shifts.

After You Approve the Final Itinerary

Once you give your approval, the fare becomes:

we confirmed,

ticketed

charged to your card,

subject to airline terms and conditions.

At this stage, the booking becomes an official purchase.

Summary

This process is designed to protect you from:

sudden airline price increases

iinventory fluctuations

unavailable fares

unintended charges.

It also ensures that you receive the best available fare that can be confirmed and ticketed at the time of issuance.

BusinessClass-Flights remains committed to offering a safe, transparent, and premium booking experience for all travelers.

26. Post-issuance terms and finality

26.1 Binding Effect Upon Service Confirmation

Upon confirmation of any Service booking, all terms and conditions become fully binding and enforceable. BusinessClass-Flights has no authority to override or modify Service Provider policies after confirmation.

All Service Provider determinations regarding service delivery, modifications, cancellations, and refunds are final and non-negotiable. BusinessClass-Flights cannot intervene in Service Provider decisions or policies.

26.2 Intermediary Role Clarification

BusinessClass-Flights acts solely as an intermediary facilitating bookings between clients and Service Providers. We do not issue tickets, operate hotels, own aircraft, or directly provide travel services.

All service delivery is the responsibility of independent Service Providers. BusinessClass-Flights cannot guarantee service quality, availability, or performance by any Service Provider.

26.3 Absolute Restrictions

Certain restrictions are absolute and cannot be waived under any circumstances:

Ticket transferability and name changes

Non-refundable rate policies

Service Provider operational policies

Regulatory and safety requirements

These restrictions are detailed in our Post-Issuance Restrictions document, which becomes binding upon service confirmation.

25.4 Integration with Restrictions Document

This section should be read in conjunction with our comprehensive Post-Issuance Restrictions document, which provides detailed operational limitations and procedures for all service categories.

Contact Information

For questions, concerns, or customer service regarding these Terms of Use or our Services, please contact us:

BusinessClass-Flights
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Phone: +1 (866) 790-2660

Email: info@businessclass-flights.com

Website: www.businessclass-flights.com

Last updated: November 12, 2025

2025 BusinessClass-Flights, INC. All rights reserved.